![]() ![]() Please do 2-Factor Authentication if asked to and you shouldīetty - *Beware of scammers posting fake support numbers here. You will get the activation prompt and then if account is already added you will see the password prompt. ![]() ![]() Search "Exchange" under Login > All Items and delete everything.ģ. Quit Outlook and other Office apps and go to Ke圜hain Access.Ģ. If the issue occurs in Outlook for Mac client, you could try to clear the keychains in Outlook and view whether it helps.ġ. If the issue occurs in Mac mail app, since we focus on handling issue related to Outlook client, and have little knowledge with Mac mail client, to let you get betterĪssistance, please contact Apple support for further assistance. Since you post the thread in Outlook category, but you mention that you are using Mac mail app, I’d like to confirm where the issue occurs, is it in Outlook for MacĬlient? Based on your description, your account can work well in mail web client, right? So your account should be OK. ![]()
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